Dropbox (Single User)

Connector Creation

Authorizing Dropbox is straightforward. To authorize or add a Dropbox account as a Connector, follow these simple steps:

  • Select Dropbox from the Connector list in the Transfer Wizard.
  • Click Authorize a new Dropbox account.
  • Name your Connector.
  • If you are not already logged in you can use either your Dropbox credentials or a SSO account.
  • Click Authorize, and voila!

Adding a Dropbox account to Mover

Troubleshooting

Authorization: If you're having trouble creating or adding a Dropbox connector, here are some things to try:

  • Hover over your existing Dropbox integration in the Connector selection screen and select Reauthorize. This will take you through the Connector creation steps again in order to refresh the token/permissions that Mover has with your Dropbox account.
  • Logout of Dropbox and any other services you may be in, and then try recreating the connector.
  • Open up private browsing or incognito mode and try again.

Transfer from Dropox source: If you're having trouble transferring from Dropbox:

  • Select your finished transfer and click Start Migrating on the top right of the Migration Manager to rerun the the transfer.
  • View your most recent transfer log by selecting the transfer and clicking View Log from the User Actions dropdown menu and see if there are any particular error messages you could act on.

Transfer to Dropbox destination: If you're having trouble transferring into Dropbox:

  • Select your finished transfer and click Start Migrating on the top right of the Migration Manager to rerun the the transfer.
  • View your most recent transfer log by selecting the transfer and clicking View Log from the User Actions dropdown menu and see if there are any particular error messages you could act on.
  • Ensure you have enough storage space in Dropbox to accommodate the data you're moving in.